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Enable your PALS, appointments, and CAMHS teams to drive greater service-user engagment through efficient online communication. With a satisfaction rating of over 60%, Live Support will make your stakeholders happier and your quality of care more successful.
Any device, anywhere Live Support
Any device, anywhere
We live in the world of the mobile device, therefore your live support solution should work seamlessly no matter what device your visitors may be using.
Accessible on desktop, tablet or smartphone, Live Support from Vocoll really is the do-it-all, from anywhere, website enagement and service user support tool.
Don't wait live support
Don't make your patients wait
We all need help from time to time. The easier and quicker we can get that help and have our problem solved the happier we are.
By using live support you can interact with your patients, stakeholders and wider audience members in real-time, faster than email or telephone, and help them with their query.
Easy-to-use Live support
The best solutions are built to be used effortlessly, to feel natural, uncomplicated and enjoyable.
With no software to download, a clean & simply functional interface, Live Support is easy and quick for both your visitors and staff to utilise.
Increased Customer Satisfaction live support
Live Support has the highest satisfaction level of any support channel, making it not only a nice-to-have option, but an essential tool for your stakeholder support process. Instant, frictionless and highly flexible, build your customer support around a Live Support solution.
Drag & Drop File Sharing live support
Grab and share files from your desktop, email, or camera, and share them into any conversation or private. Link from popular social channels to display videos, Tweets and more.
Security & privacy
Security is a huge priority. Live Support's secure conversations are transferred in 256-bit SSL encryption—the same security protocol as online banks—and all data is stored within the European Union.
Customise how Live Support alerts you when you miss a message. Create a combination of system, email and push notifications. Or, of course, switch them off entirely.
For when you and your stakeholders need to show, not tell. Make real-time video calls to contacts, right from within the application.
Find out more
Find out more
To find out more about the Vocoll platform that VerseOne Healthcare use to create Live Support solutions please visit Vocoll.com.
See how [somebody] and [somebody else] used Live Support to enhance their patient engagement experience.